Have some questions? We got answers!

What Online Ordering Services (OOS) do you support?

We support all the top online ordering services, reaching 96% of the U.S. dining public – And we’re adding more every day! Check here for an up-to-date list of our supported third-party Online Ordering providers.

How does Ordermark save me time?

We provide a single solution to your Online Ordering: we send all of your orders thru one tablet and one printer. In addition, you now have access to a team of online ordering experts available 24/7 to guide and support you. No more jumping between multiple tablets, manual entries, or missed orders. You get to focus on what you do best: making great food and serving happy customers.

How does Ordermark make me money?

The Online Ordering market is here to stay and growing faster than ever. Customers today are looking for easier and more convenient ways to enjoy great food without leaving home. Ordermark helps you get online across multiple services and streamlines the entire Online Ordering process. You get access to a new customer base and increase your revenue.

How much does Ordermark cost?

Ordermark has several pricing options based on set up and order volume to help you maximize your Online Ordering. Reach out and we’ll get you a custom quote or talk to a Sales Representative now at 800-236-8943.

Do we offer support?

Of course! Our team’s restaurant experience and 24/7 support is a core advantage of using Ordermark. Our expert Client Success Team is available all day every day to help you with all your online ordering questions.

How do we get setup?

We’ve made getting started easy. Once we collect some key information we ship you a dedicated tablet and printer. After that, it’s a quick call to walk you thru going live and answer any questions you might have. Check out this quick guide for more details on getting set up with Ordermark.

Do you integrate with POS?

Ordermark does not integrate with Point of Sale systems. The reason is simple: we both want the right order to get to the right customer in a timely manner. POS integrations pose a ton of order issues which can cause mistakes and create a bad customer experience. We want to make sure your customer gets the correct order the first time, every time!

Where can I put my printer?

Our system is flexible as long as there’s power and a reliable internet connection – that means you can put your printer wherever you want! The front of the house, back of the house, in the kitchen, on your rooftop bar, wherever it works best for your operations. Talk to one of our Online Ordering Experts for common set up locations and best practices.

What is a Virtual Kitchen?

A Virtual Kitchen is a kitchen with no public storefront or dining area. It can be a secondary concept or business operating out of your existing restaurant’s kitchen. It can even be a standalone kitchen- only facility dedicated on online orders only. Ultimately it’s an easy way to maximize your kitchen’s resources and serve new markets. Ordermark can help you take your Virtual Kitchens to multiple Online Ordering Services… increasing your orders and driving new revenue!

Have more questions?

Feel free to reach out to one of our online ordering experts at [email protected] to take a deeper dive.
Have a technical issue? Contact [email protected]
or call us at 833-673-3762.